Parts Returns Made Simple
Skip the phone call and submit your return online.
Our Parts Return Portal makes it quick and easy to request a return, track your status, and receive your RMA and shipping label—all in one place.
How It Works
1. Create Your Account
First-time users set up an account with their email and password. Returning users just log in.
2. Submit Your Request
Fill out a short form with your contact details, shipment info, and the part(s) you’d like to return.
3. We Review & Approve
Our Parts Technicians check your request and, once accepted, issue an RMA# and shipping label.
4. Ship With Confidence
Send your part back only after you’ve received your official RMA#.
5. Track Your Status
You’ll receive updates by email as the status of your return progresses.
Need a Hand?
We’re Here for You.
If you have questions about your return—or if you’re unsure whether your part is eligible—our Parts Department team is ready to help at 916-330-1644. Reach out anytime, and we’ll walk you through the process.
