Parts Department

Parts Department

parts PROCESS

Need A Part?
Get a Fast Start!

Our dedicated parts department is staffed with trained professionals with decades of experience. We know how important it is to get you the part you need, and get your truck back in service as soon as possible.

View the process chart

view the process video

YOU control how fast
you get your parts

IF YOU DO NOT HAVE PART NUMBER

Provide Job Number or VIN
Provide clear descriptions
Provide pictures and videos
Purchase Order No.
Quantity
Shipping Method

IF YOU HAVE PART NUMBER

Confirm correct part number under the BOM on www.pierceparts.com
Provide Job Number or VIN
Provide Quick Order Excel Sheet
Purchase Order No.
Quantity
Shipping Method

Download Quick Order excel sheet and use for all orders

order your part now

Extensive Inventory
10,000 Parts In-house

Our dedicated two-story 4,500-square-foot parts distribution department is stocked with an extensive inventory of Pierce and non-Pierce parts. If the part you need is not on the shelf, we will order it directly from the factory for you.

expedited shipping
with Updates & Tracking

When it comes to getting the right part to you, we know that every minute counts. Our priority shipping options allow you to get what you need as soon as possible.

online manuals

Get the current operator and service manuals for your Pierce® emergency vehicle, including model-specific versions of aerials, pumpers, custom chassis, commercial chassis, foam systems and more. Details matter in order to properly maintain your vehicle and protect your investment.

For access to those manuals, create an account at www.pierceparts.com.