Parts Department


Need A Part?
Get a Fast Start!

Our dedicated parts department is staffed with trained professionals with decades of experience. We know how important it is to get you the part you need, and get your truck back in service as soon as possible.

View the process chart

view the process video

YOU control how fast
you get your parts

image of the words Pick Your Lane


  1. Provide Job Number or VIN
  2. Provide clear descriptions 
  3. Provide pictures and videos
  4. Purchase Order No.
  5. Quantity
  6. Shipping Method


  1. Confirm correct part number under the BOM on
  2. Provide Job Number or VIN
  3. Provide Quick Order Excel Sheet
  4. Purchase Order No.
  5. Quantity
  6. Shipping Method

Sign up for a Pierce Parts account

Download Quick Order excel sheet and use for all orders

order your part now

Extensive Inventory
10,000 Parts In-house

Our dedicated two-story 4,500-square-foot parts distribution department is stocked with an extensive inventory of Pierce and non-Pierce parts. If the part you need is not on the shelf, we will order it directly from the factory for you.

expedited shipping
with Updates & Tracking

When it comes to getting the right part to you, we know that every minute counts. Our priority shipping options allow you to get what you need as soon as possible.

online manuals

Get the current operator and service manuals for your Pierce® emergency vehicle, including model-specific versions of aerials, pumpers, custom chassis, commercial chassis, foam systems and more. Details matter in order to properly maintain your vehicle and protect your investment.

For access to those manuals, create an account at

Meet the team

Michael Freeman

Counter Sales Supervisor

Steve Perez

Parts Technician

Michael Beci

Parts Technician

Caleb Aceves

Parts Technician

John Corbin

Parts Technician