Collision Repair
WE’VE GOT YOU WHEN THE UNEXPECTED HAPPENS.
A collision can take critical apparatus out of service without warning. Golden State Fire helps manage what comes next, from assessment through repair, inspection, and return to service.
With in-house collision and body repair capabilities, more work can be completed directly by our team. When Pierce or OEM involvement is needed, we’ll coordinate the process for you.
One team. One point of contact. A clear path forward.
Service requests can be submitted 24/7 through the Golden State Fire Service Request Portal. Submit the details as soon as possible and our team will review your request and help determine the next step.
COLLISION & BODY REPAIR
Our team can evaluate the damage, determine the right repair path, and coordinate the work needed to get your apparatus safely back in service.
Golden State Fire collision repair capabilities include:
- Body and structural repair
- Aerial device repair
- Paint
- Graphics
- Plumbing
- Electrical
- Alignment
- Safety-related repairs
- Comprehensive post-repair inspection
If manufacturer-level repair is required, Golden State Fire will coordinate with the appropriate OEM.
COLLISION REPAIR EXPERTISE
Golden State Fire’s collision repair team includes certified welders with the expertise to evaluate damage, perform structural and body repairs, and help determine the right repair path for each apparatus.
When a repair requires additional manufacturer involvement, Golden State Fire will coordinate with Pierce or the appropriate OEM to keep the process moving and ensure the work is completed to the required standards.
WE HELP MANAGE THE PROCESS
Collision repair can involve much more than the repair itself. Golden State Fire can help coordinate the details throughout the process, including:
- Damage assessment and repair planning
- Repair estimates
- Repair updates and communication
- OEM coordination when required
- Final inspection and quality control
- Return-to-service coordination
Our goal is to make an unexpected situation easier to manage while keeping the focus where it belongs: getting your apparatus repaired correctly and back in service.
A PROVEN PROCESS
When the City of Fremont faced a significant collision repair, the scope included removal of the entire rear body, wiring and air-line repairs, and subframe replacement. Golden State Fire helped manage the process from start to finish, including transportation, updates, repair recommendations, approvals, final inspection, and return of the unit.
“The unit was taken care of from start to finish. Golden State Fire kept us updated throughout the process, provided photos and repair recommendations, coordinated the final inspection, and addressed the items we identified. The city is very satisfied with the repairs made. The unit was repaired to original factory specs, which is exactly what we hoped for.”
Michael Gomez, Fleet Supervisor
City of Fremont
REPAIR QUALITY MATTERS
Whether repairs are completed by Golden State Fire or coordinated through the OEM, the finished apparatus is reviewed before returning to service.
Customers are also invited to participate in a final inspection following completion of the repairs.
WHEN A COLLISION HAPPENS, START WITH GOLDEN STATE FIRE.
Submit a Service Request through the Golden State Fire Service Request Portal. We’ll help evaluate what’s needed, determine the right repair path, and coordinate the process from there.
