Pre-construction meeting critical during ordering process

Golden State Fire Apparatus prides itself on customer service.

It is part of what has made the Sacramento company the go-to destination for fire departments throughout Northern California.

The philosophy is layered throughout every level of the GSFA organization – from sales to service – but there is no better example than what is known as the “pre-construction meeting.” It is an essential part of ensuring each customer receives exactly the right fire apparatus that it needs to fulfill its mission. It is the final step before engineering and production begin.

The meeting happens a month or more after a customer has placed an order. It can take place at GSFA’s headquarters in Sacramento or the customer’s home city, but most often is held at the Pierce Manufacturing factory in Appleton, Wisc.

Typically, a fire department will send its chief or designee, a captain, an engineer, a firefighter and, sometimes, a mechanic or fleet engineer. Representing Golden State is the sales representative assigned to that customer.

The purpose of the meeting, explained GSFA sales manager David Klockzien, is to go over every detail of the apparatus before construction begins. Since almost all pieces of apparatus Golden State sells are customized based on the buyer’s specifications and needs, it’s critical that everyone is on the same page and knows what to expect.

Clients are asked to bring a variety of things to the meeting:

  • Photos of upgrades or features on other apparatus they may want to incorporate on their own equipment
  • A list of tools that will be stored on the new vehicle, including height, length, width and weight
  • Details about their radio and electronic needs
  • Precise painting and striping details

Klockzien also advises customers to bring one more thing – an open mind.

In many cases, the pre-construction meeting is a chance to see firsthand what has changed since the last time a department placed an order.

“Because most vehicles are replaced every 10 to 20 years, the pre-construction meeting allows department members to see new technology, designs and possibly use the technology to see if it provides improvements to their vehicle or operations,” he said. “The meeting helps the customer to see what others are doing. It’s easier to convince them when they see it, especially with upgrades or new features.”

The Wisconsin meeting often lasts one or two days, Klockzien said, and sometimes includes a tour of Pierce’s factory if customers haven’t been there before. During the meeting, drawings of the type of apparatus being ordered are shown on a screen. The group will go over in detail each aspect of the apparatus from front to back. Any questions the customer has are addressed. No item is too small. If necessary, Pierce body, plumbing, electrical or mechanical engineers will join the conversation.

“Basically, it’s getting them to sign off 100 percent because it’s custom-built,” Klockzien explained. “Almost every department has a certain way it wants to do things. Most departments try to keep vehicles as similar as possible, especially in the cab.”

One of the main goals of the pre-construction meeting is to avoid change orders after fabrication has begun, which can be costly and delay delivery of the vehicle.

Each department’s sales representative maintains regular contact with clients during construction. And photos of the vehicles as it’s being built are posted regularly on the GSFA website under the “in production” pulldown, allowing customers to see the status of their vehicle.

Klockzien said some customers choose to make a return trip to Wisconsin for a review meeting midway through the building process, about the time the body and chassis are combined into one piece. The second meeting helps them visualize specific spaces and make better decisions about how to configure them.

The exceptions to the face-to-face pre- and mid-construction meetings, Klockzien said, often are larger departments that purchase the same vehicles year after year. In those cases, meetings can be held over phone or via web conference.

No matter the situation, providing first-rate service that assures customers that they will receive exactly the vehicle they ordered is the goal. It’s a promise Golden State delivers on, again and again.

You can reach Golden State at (916) 330-1638 or at info@goldenstatefire.com

Proper mounting of loose equipment critical for firefighters

Every second is precious at a fire scene. The last thing any firefighter wants to have happen when arriving on site is to open a compartment and struggle to get a critical piece of equipment.

Fortunately, the professionals at Golden State Fire Apparatus in Sacramento – the region’s exclusive dealer for Pierce Manufacturing – make it easy to customize and organize everything fire crews need to carry with them on their trucks.

George Juelch is GSFA’s loose equipment technician. He’s the guy each customer will deal with from start to finish when deciding how to arrange, mount and safely stow their gear.

Juelch brings decades of hands-on firefighting experience to his current job. He served for 33 years in the Lodi Fire Department, 14 of them as a battalion chief. He appreciates firefighters’ needs because he’s been there himself.

“George has a lot of credibility,” said Jason Dinkel, GSFA’s operations manager. “He understands why things go where they go and the importance of space, and that guys are going to have gloves on. George gets it. … He brings a lot of experience to his work.”

Typically, the process starts with a “pre-construction” meeting between Juelch and officials from a department before they take possession of a new vehicle. Juelch encourages customers to bring all the loose items they would like to have on the vehicle – axes, crowbars, extraction equipment, radios, flashlights.

In addition to mounting equipment, Golden State also can add USB ports, 12-volt power outlets and charging stations in the cab or other parts of a vehicle for thermal imaging cameras, radios and flashlights.

The consultations can last a couple of hours to as much as a full day. Juelch will show photos of how he has arranged equipment on other vehicles, but each interaction is different because every agency has its own specific needs. He listens, takes notes and imagines the people relying upon his solutions.

There is no one-size-fits-all approach to organizing equipment.

“Each department has their own tool layout. You don’t find two departments that do it the same,” Juelch said. “Most of the time, it’s a blank canvas. … It’s important that things are mounted. When you open a door, you don’t want tools falling at your feet.”

Battalion Chief Dave Ennes of the San Jose Fire Department said the consultation with Juelch was invaluable.

“We had a vision of how we wanted the tools and equipment mounted on the truck,” he said. “We met with George and played out how we envisioned the layout. George provided valuable and unique ideas on how we could accomplish our goal of making our tools and equipment easily accessible and yet maximize the space in each compartment. George’s prior experience in the fire service made it very easy for him to understand what we were trying to accomplish.”

After the meeting, Juelch comes up with an estimate for how long work will take and how much it will cost. The time can vary from a week to up to three, depending on how many modifications are needed and whether Juelch needs to fabricate anything for the project. Some departments add only a handful of brackets or mounts; another had 37 specific things that needed to happen.

No matter the scope, Juelch maintains close contact with the customer via phone or emails that sometimes include photos.

“George has worked closely with us and has come up with creative ideas in mounting and placing equipment to help increase our operational readiness,” said Sacramento Fire Department Capt. Steve Mayer. “He treats our equipment like it was his own, paying attention to all the details. Many of the Golden State staff members have experience in the fire service, which helps when collaborating about ideas.”

A spokesman for the Visalia Fire Department complimented Golden State for its mounting of our various tools and equipment for its last Arrow XT 105HD Quint, including the Hurst Extrication equipment.

“We found the process to be quite professional, personal, and timely for the quality and quantity of work provided,” the spokesman said. “George was awesome to work with, and his high attention to detail, as well as innovative fabricating abilities, provided us with an end product that we are very confident will serve our community for many years.”

As a former firefighter, Juelch tries to anticipate a crew’s needs.

For instance, he recommends placing the heaviest equipment down low and at the front of pullout shelves for easier access. Tool boards include space for mounting on both sides. He likes to “back nut” fasteners and cover them with caps. He rounds off and buffs all bracket corners to eliminate sharp edges in order to reduce the chance of gloves or coats snagging anything or anyone cutting their hands.

PAC, Kochek and Zico mounts for tools and equipment are stocked on site, but GSFA will customize anything within reason to meet a customer’s needs. Juelch also builds things to last, knowing the tough conditions firefighters and their equipment will face.

“A lot of equipment is so heavy that if you don’t use the right fastener, because of the movement of the engine or weight of the piece, it can move,” Juelch explained. “Firefighters are not real delicate with things.”

It’s GSFA’s acute attention to the smallest of details involving space management and mounting that most impresses their customers.

“George remained in constant contact with us through phone calls, emails and texts to ensure that the project was completed exactly how we had discussed,” said Ennes. “The end result was outstanding and our truck company that received the TDA is thrilled. We look forward to working with George on our next TDA, two USAR and HazMat apparatus that will be arriving soon.”

Are you efficiently maximizing all the space in your fire apparatus?

Do you have questions about how to mount or place a new piece of equipment? Give the pros at Golden State a call at (916) 330-1638 or email them at info@goldenstatefire.com to see how they can help.

Leases add flexibility, affordability to fire vehicle financing

Leasing has become an ever more popular way for many fire departments and public agencies to finance expensive pieces of emergency equipment.

The first, Wong said, is that leasing allows the acquiring agency to save cash. Rather than paying for the fire apparatus in one lump sum, leasing allows the agency to spread the acquisition cost over a period of time. The interest rates for these lease financings currently average between 2.8% and 4%, making them very affordable.

For borrowers with solid credit, lease contracts often can be approved in as few as 72 hours, Wong said. That’s a major difference from a public agency having to generate money by issuing a bond, which requires voter approval, can take up to six months to organize and typically is more appropriate for projects of $10 million or more.

“Leasing has been very popular with fire apparatus because it’s too large to pay cash, but not enough to access the bond market,” Wong said of a typical transaction, which can run several hundred thousand dollars per vehicle.

Lease terms often are seven to 10 years and can be as long as 15, Wong said. They can be structured so that payments fit within an agency’s budget.

An important feature of these leases, Wong explained, is what is known as a “non-appropriation” clause. This essentially allows the agency covered by the lease to walk away from the vehicle – essentially turning it back to the bank – if for some reason the governing board can’t appropriate funds during the term of the lease. Because of this feature, these leases are not classified as long-term debt.

By far the most popular arrangement, Wong said, is what is known as a “municipal lease” or “lease-purchase” contract. It allows the agency to accrue an ownership interest in the vehicle as payments are made.

“It is a fully amortizing instrument,” Wong explained. “They make the payments and then they own it.”

Pierce – through its network of 28 dealers nationwide and PNC Bank – also offers a variation of municipal lease known as a “turn-in lease.” This type of lease allows for the lowest possible payments during the term with a balloon payment at the end. Basically, if buyers commit to replacing their leased Pierce vehicle with another one, Pierce and PNC will guarantee the resale value of the leased apparatus will be equal to the balloon payment owed at the end of the lease term.

This product gives an agency plenty of flexibility. It can own the apparatus at the end of the term by paying or refinancing the balloon amount, or it can turn in the apparatus for new equipment without the need to worry about reselling the old apparatus.

“A lot of departments do that to replace vehicles, say on a seven-year cycle, so they can get a new product on a regular basis,” Wong said. “This product has been quite popular as it eliminates the downside risk for a department while giving it more flexibility in the future.”

Leasing also allows agencies to affordably add more vehicles at once. Rather than investing a huge chunk of cash on one piece of equipment, they can lease multiple vehicles with one lower, consistent and consolidated lease payment. Locking in terms today avoids annual price increases of about 3% per vehicle, Wong said, and means more vehicles are still under manufacturer warranty, reducing potential maintenance costs.

The advantage to PNC, Wong explained, is that income from the leases is tax-exempt, allowing it to keep interest rates low.

About GSFA and Pierce:

Pierce is a leader in its industry in making financing available to its customers. Hundreds of them have taken advantage of these special financing arrangements to meet their apparatus needs over the past three decades.

“We’ve been the exclusive provider of customer financing for Pierce going on 30 years,” Wong said. “It’s a very popular program. The people at Golden State have helped many of their clients acquire apparatus using this program and know exactly what to do if a customer has questions.”

You can reach Golden State at (916) 330-1638 or at info@goldenstatefire.com

When accidents happen, GSFA body shop answers the call

When a fire truck has been damaged while in service or by accident, there are a few important questions operators often ask.

In each case, the answer is … Golden State Fire Apparatus, the exclusive Pierce dealer in California from Bakersfield to the Oregon border.

Currently, GSFA is working on an elevated waterway pumper that partially caught fire last fall.
“We’re redoing all the wiring and some of the plumbing,” said Service Manager Rick Tracy. The pumper has been in the shop for two months and it probably will be March before it’s ready to return to duty.

Also in the shop now is a truck with cracks in the cab compartment. GSFA spent four months fixing a truck that hit a tree. It just finished another truck that sideswiped a tree, peeling back much of the skin on one side.

“That took about almost a year,” Tracy said. “We had to take the whole body apart.”

GSFA has onsite fabrication capabilities – a key distinction separating it from the competition.

“Body compartments, shelving, some of the tread plating, welding — we do a lot of that here,” said Jason Dinkel, Golden State’s operations manager. “We can put it all together, straighten it, whatever is needed. We do a lot of front-end collisions.”

No matter the circumstance, Tracy recommends that customers call GSFA as soon as they can so damage can be assessed and the repair process can begin. He has a one-page form from Pierce that he asks the operator to fill out.

“Because it’s an emergency piece of equipment, it’s important that we represent the scenario – accident, failure of equipment, operator error — whatever happened,” Dinkel explained.

Photos and short updates are emailed weekly to keep clients fully informed about the status of repairs.

Pictures also help Golden State and Pierce technicians evaluate the damage. In some cases, Tracy has driven to fire departments to inspect the equipment himself.

In severe cases — bent frames, damage to aerial equipment or when major rewiring is needed – Golden State will send the unit back to the Pierce refurbishment center in Wisconsin. Even in those situations, Tracy and his team act as a liaison between the operator and Pierce, providing regular updates and progress reports.

No one anticipates an accident, of course. Some happen in the course of driving to emergency calls; others occur in the field when trees, buildings or other objects come in contact with the vehicle or it’s damaged by the fire itself.

“One of the first things we determine is whether we can do the work ourselves or we need to send it to the Pierce refurbishment center,” said Tracy. “We had a tiller last year where a lady hit it driving 45 mph. She never slowed down. Because the frame was bent, we had to send it to Wisconsin.”

One of the most important aspects of contacting GSFA early is that it allows Tracy to immediately begin working on behalf of the client with insurance companies.

“That can be a spot where it can become a big bottleneck,” Dinkel said. “Rick has working relationships with all the major adjusters in our area. He can help provide service to the customer and take some pressure off of them. … He takes over and represents them to the insurance company.”

About GFSA:

Our trained staff of Emergency Vehicle Technicians work out of our 35,000-square-foot maintenance facility in Sacramento. We continually invest in tools and equipment so that your emergency vehicle receives the utmost care, while reducing the man-hours required to get the job done right. If you have any questions about any aspect of your equipment’s performance, we’re here to help. Download the GSFA Accident Checklist

You can reach us at (916) 330-1638 or at info@goldenstatefire.com

Command Zone Operation offers expanded capabilities

Command Zone system keeps operators informed

One of the great options Pierce Manufacturing can include with its fire apparatus is called Command Zone. The system offers expanded capabilities to benefit the driver, officer and maintenance teams – and features technologies such as integrated GPS and Wi-Fi connectivity to enhance performance.

In this blog, we’re going to focus on some of the important maintenance-related aspects of the Command Zone platform. In our business, we refer to the information as “prognostics,” which essentially is an early warning system for the equipment operator that some part of the system or a component should be checked.

The Command Zone system analyzes real-time performance and operating conditions to predict maintenance needs.

 

For instance, oil has an expected lifespan in a given component such as an engine. A standard maintenance interval is set to change the oil based on that expected lifespan. However, certain factors such as overheating the oil will degrade or break down the oil, which results in a shorter lifespan. The prognostics software applies algorithms to the real time operating characteristics against the normal expected lifespan of the oil. The remaining useful life of the oil is then adjusted.

Training a wise investment in fire mechanics and vehicles

Fire trucks are complicated and expensive pieces of machinery. It’s critical that the professionals who rely on them and service them understand how they operate to keep them in peak shape. Lives, literally, could be at risk if they aren’t.

Training, therefore, becomes essential.

Northern California Fire Mechanics Academy Training

  • In California, the Northern California Fire Mechanics Academy conducts free training sessions six times a year
  • In August, Golden State Fire Apparatus in Sacramento served as the host. More than 100 mechanics and firefighters from Bakersfield to the Oregon border and northern Nevada attended the all-day session.

“We know that your team’s performance is mission-critical,” said Jason Dinkel, Golden State’s operations manager. “That’s why we advocate for training and education that allows your team to operate and maintain your fleet to the highest standards in the industry.”

  • GSFA’s factory-trained technicians led the training in August, which focused on the Command Zone 3 computer system as well as the Husky foam system.
  • The focus varies at each NCFMA gathering, but Tracy said GSFA switches topics each year.  

“It was a combination of lectures and hands-on training,” said Rick Tracy, GSFA’s service manager. “We had breakout sessions in the morning and afternoon. There were a lot of good questions asked.”

“We keep to things that are fire apparatus-related and specific to technicians and mechanics.”

Pierce Manufacturing Training

  • Pierce Manufacturing – which builds the apparatus sold by Golden State – offers extensive training throughout the year at its plant in Appleton, Wisc. In September, it also hosted a weeklong seminar in Las Vegas on all aspects of its equipment.             
  • Pierce’s website features free training videos and lessons. To access them, go to http://www.pierceparts.com/. Log on as guest (lower left in RED), then click on   “Learning Modules” or “Training Manuals” to access items related to body and chassis, pumps and how to apply foam.
  • In addition, when there is enough regional interest, Pierce representatives will come to California to provide training, as it has done twice in the past few years in Chico.
“We want to encourage others to go to what the NCFMA offers as well as what Pierce does,” Dinkel said. “Working with us, there are a lot of resources for training. It is a very good investment in your mechanics to help them take care of your vehicles.”

If you have any questions about any aspect of your equipment’s performance, Golden State wants to help. Reach them at (916) 330-1638 or at info@goldenstatefire.com

Fall is the time to make sure fire service vehicles are checked

For most of the summer, it has felt like California has been burning.

If you have any questions about any aspect of your equipment’s performance, Golden State wants to help. Reach them at (916) 330-1638 or at

info@goldenstatefire.com

Golden State’s modifications add value to vehicles

Customizing a fire truck is more common than many people might think.

Roughly half the emergency vehicles sold each month by Golden State Fire Apparatus have had modifications made at the company’s 35,000-square-foot shop in Sacramento. “There are lots of things we do here after the rig is delivered,” said Jason Dinkel, GSFA’s operations manager.

Among the most popular modifications are improvements to specific compartments, secure mounting of tools like axes or the Jaws of Life, and upgrades to radio systems.

Customization is the final part of a process that often takes up to 18 months. GSFA experts work closely with customers to learn how vehicles are expected to be used and what add-ons will make them even more efficient. They discuss what options make the most sense, Dinkel explained, and often travel together to the Pierce Manufacturing factory in Appleton, Wis., to meet with the company that builds the truck.

 SMEMPS Custom Rescue Vehicle

  • Members of the Southern Marin Fire Protection District made that trip earlier this year. They are part of a Joint Powers Authority known as Southern Marin Emergency Medical Paramedic System, or SMEMPS. It ordered a one-of-a-kind rescue vehicle to serve a chunk of rugged headlands and small towns with more than 60,000 people just north of the Golden Gate Bridge.
  • The vehicle, known as Rescue 9, is a heavy-duty apparatus built on an Arrow XT chassis. It is built to safely maneuver in the narrow and challenging topography from sea level to the 2,500-foot peak of Mount Tamalpais.

 

Thoughts from the Captain

Capt. Mike Martinez of the fire district said Rescue 9 is “designed to access a variety of rural and residential areas and operate as the rescue company in all disciplines of service including ALS EMS, rope rescue, extrication, confined space, water rescue, dive rescue and fire ground operations.” When it comes on service in September, it will replace a worn and aging 2003 Pierce Dash rescue.

Martinez was part of a committee that assessed the agency’s needs for the vehicle. The members wanted to increase storage while minimizing the effects of an overall size increase. To achieve that, Martinez said, they customized Rescue 9 with the Oshkosh Tak-4 T3 rear independent suspension that provides mechanical rear steering for reduced steering radius.

 

Working with Golden State, he said, has been a rewarding process.

“Golden State Fire Apparatus was an advocate for our needs and accommodated our detailed interaction with Pierce Manufacturing,” Martinez said. “A pre-build meeting with a Pierce rescue division engineer allowed us an early conceptual design to begin the process, thus providing us a solid foundation to begin the specification process. “The finished product will be a welcomed asset to our fleet. It is certain to provide access to a wide variety of incident responses due to the tight turning radius and adequate engine performance, providing a crew capacity and equipment storage that will fit the needs of the organization for many years to come.”

 

Before Rescue 9 is put into service, it will have a 250-item pre-delivery inspection, or PDI, that every vehicle (modified or not) undergoes before its owner takes delivery, Dinkel said. “It’s stem to stern, completely comprehensive,” Dinkel explained. “It’s the Rolls-Royce inspection for fire trucks. We test everything.”

Golden State has three full-time employees devoted to customizing fire and rescue vehicles in whatever way their customers need to have happen.

If you have any questions about any aspect of your equipment’s performance, Golden State wants to help. Reach them at (916) 330-1638 or at info@goldenstatefire.com

Husky Foam System: Checking fluids, filters important

Foam can be a powerful weapon fighting a fire. Whether Class A, Class B or emulsifier – and their very different applications – the Husky Foam System provides important suppression capabilities.

  • Class A foam is the most common type used by agencies to combat Class A fires. It attracts carbon by being absorbed into solid combustible materials and surfaces. In doing so, it reduces the surface tension of water, allowing it to penetrate more deeply into whatever is burning. As an added benefit, foam helps prevent rekindling of fires once put out.
  • Class B foam is used in cases of flammable spills such as a tanker truck or perhaps at a refinery. The biggest difference between the foam types is that Class B foam repels carbon. It’s like throwing a blanket over flames when escaping vapors or the spread of the fire is an issue.

Some fire agencies prefer emulsifier foam, which combines the characteristics of Class A and Class B. One caution for those departments that use it: Emulsifier foam needs to be flushed with plain water from the system after each use. Not flushing risks corrosion of the O-rings and seals. 

Flushing takes about 30 minutes and should be done at the fire scene.

 

Many apparatus made by Pierce Manufacturing have the ability to apply all foam systems. Regardless of which is used most often, there are some simple maintenance recommendations that operators should be aware of. Golden State Fire Apparatus, in tandem with our partners, strongly urges our customers to follow a regular preventive maintenance schedule for all their equipment.

Hydraulic Fluids and Filters

Weather and temperatures play in a role in selecting the right hydraulic fluid. The fluid used for cold weather foam application may not function properly at higher temperatures. Fluids should be regularly checked and changed, depending on the circumstances and season.

 

The hydraulic oil in the Husky System is filtered through a 10-micron cleanable filter located in the hydraulic block. Though this filter can be cleaned up to 10 times before it needs to be replaced, Husky strongly recommends that it be changed out when the fluid is to maximize performance and keep out dirt that can cause excessive wear in the system.

 

Whether cleaning or replacing the hydraulic filter, solvent cleaner and a rag should be used to wipe the area around the filter before it is removed.

Use solvent cleaner to clean the filter. Blow it dry with compressed air before putting it back in place. Do not clean the filter with a rag or anything that might leave any type of particles on it.

In each case, the baskets are easy to clean. Remove the lug nuts, check the strainers with water and then reinstall. Replace any baskets or strainers that have obvious damage.

More information about the Husky Foam System and its maintenance can be found at: https://www.piercemfg.com/innovations/foam-systems/husky-3

Debris can cause damage to your fire suppression system and prevent it from operating properly. Golden State Fire Apparatus carries an extensive inventory of parts for your emergency vehicle. We know exactly what your apparatus needs to keep it in tip-top shape.

Our expert staff of Emergency Vehicle Technicians works out of our 35,000-square-foot maintenance facility in Sacramento. We continually invest in tools and equipment so that your emergency vehicle receives the utmost care, while reducing the man-hours required to get the job done right.

 

If you have any questions about any aspect of your equipment’s performance, we’re here to help. You can reach us at (916) 330-1638 or at info@goldenstatefire.com

Preventive maintenance critical to keeping aerial apparatus in top condition

Pieces of aerial fire apparatus are major investments. We understand that. The last thing anyone wants is to have equipment unavailable when lives and communities are at risk.

That’s why Golden State Fire Apparatus, in tandem with our partners at Pierce Manufacturing, strongly urges our customers to follow a regular preventive maintenance schedule for their aerial devices.

You rely on your equipment to be ready when the call comes. No one is in better position than you to make sure it can respond.

We will provide you an Equipment Inspection and Maintenance Worksheet so you can easily document your own inspections and routine maintenance, in addition to any work our trained specialists perform for you. We recommend that our customers retain copies of the completed worksheets as a permanent record of the maintenance actions performed.

Inspections should be performed after the first 25 hours of service or no less than quarterly, whichever comes first. Additional maintenance inspections are required after 50 hours of service and again at 400 hours, or annually, whichever comes first in either case.

The preventive maintenance checklist includes items such as:

  • Hydraulic fluid levels and filters
  • Oil levels and filters
  • Rotation bearing seals
  • Stabilizer jack, elevation and extension cylinders
  • Aerial cradle
  • Electro-hydraulic swivel
  • Rotation gear box
  • Wire rope and electric cables
  • Various pads
  • Pivot and cylinder pins, and rotation bearing bolts
  • Water monitors
  • Stabilizer beams

PREVENTATIVE MAINTENANCE

  • All the preventive maintenance recommendations and the steps necessary to accomplish them are explained in your Pierce owner’s manual. Certified Golden State Emergency Vehicle Service technicians are available via phone or email to answer any questions you may have.
  • The schedule is intended as a minimum and is greatly dependent on operating conditions. Heavy use and extreme environmental conditions such as heat, cold, sand, or salt spray will require increased inspection and maintenance.
  • Customers also should know that preventive maintenance is not intended to replace or negate any routine pre-operation safety inspections. The aerial operator must be aware of the condition of the aerial equipment before operating. A pre-operational visual safety inspection should always be performed, including checking stabilizers, aerial pivot pins and retaining hardware, cables, sheaves, basket pivot pins, etc.
  • Many of the simple checks can be quickly accomplished in between calls. For instance, checking fluid levels only takes a few minutes. And using Automatic Transmission Fluid to clean and wipe the water ways of the ladder when extended horizontally is easy to do; we recommend it after every 10 hours of use.
  • Of course, there are some maintenance and diagnostic functions that GSEVS is best equipped to handle at our state-of-the-art facility in Sacramento. Larger, more complex trucks that include rear mounts and tillers are often best left to our experts.
  • Regardless of size, we recommend that apparatus be serviced by us no less than once a year. An annual inspection typically takes no more than a week and often can be accomplished in two or three days.

Our staff will service your emergency vehicle efficiently and reliably. We invest in our people and equipment so that you will have accurate results and confidence in a job done right. Details matter each and every time. Our technicians partner with you to reduce your total cost of ownership and get your vehicle back into service as soon as possible.

We operate out of a 35,000-square-foot facility that contains 18 functional working bays. We continually invest in tools and equipment so that your emergency vehicle receives the utmost care, while reducing the man-hours required to get the job done right.

Have a maintenance question? You can reach us at info@goldenstatefire.com or 916.330.1638